Google has hinted that off-site sentiment and reviews may be used to determine the quality of a website or business. This could include social media chatter and review websites, such as Google, Yelp, Facebook, and others.
Take a proactive approach to your reputation management and reviews to enable happy customers and bring those who aren’t happy to the surface for you to better understand and resolve. An active reputation management strategy is key to a successful business today. 84% of people trust online reviews as much as a personal recommendation and 90% of consumers read less than 10 reviews before forming an opinion about a business*.
Let Garrett Digital help you automate the process of reputation management and building 5-star reviews for your business. Call me at 512-730-1872.