Website & App Search Consulting
Make your website’s search experience faster, smarter, and more effective. Garrett Digital helps businesses improve product discovery and information retrieval across e-commerce platforms, large websites, and enterprise content systems.
Whether you’re running an online store with thousands of products or managing a website with decades of content, we help your users find what they’re looking for — and help you grow through better website search.
What We Offer
We provide strategic guidance, technical consulting, and hands-on help to improve your website search. You get practical advice backed by deep experience, not hype or buzzwords.
Our services include:
- Platform evaluation and selection
- Relevance tuning and zero-results analysis
- Faceted navigation and filtering strategy
- Custom search UI improvements
- Search analytics setup and insights
- Implementation planning and support
E-Commerce Search Optimization
For e-commerce, search is often the deciding factor between a sale and a lost customer. We help improve search across your product catalog so users find what they need, fast.
- Fine-tune relevance and ranking to show the right products first
- Reduce zero-result queries and improve fallback suggestions
- Optimize filters and sorting options for better usability
- Track search exit rate and conversion from search to improve over time
We’ve worked with large catalogs, custom product data, and modern platforms like Algolia, Elastic, and Coveo.
Search for Large Websites
For organizations with thousands of articles, documents, or data points, effective search improves engagement, reduces support burden, and increases user satisfaction.
We help:
- Consolidate and index content from multiple sources and platforms
- Improve content discoverability with semantic relevance tuning
- Design filters by topic, date, format, or other key facets
- Add permission-aware results to secure sensitive data
- Build dashboards to monitor and improve search behavior
If users can’t find it, it might as well not exist. We help make sure your most valuable content is accessible and relevant.
Search Analytics and Continuous Improvement
We don’t just set up onsite search — we measure how it performs. That includes:
- Search exit rate tracking
- Engagement after search
- Queries with no results
- High-refinement or abandoned searches
These metrics help us identify problems and improve search over time. You’ll get reports highlighting what’s working, what’s not, and how to fix it.
Platforms We Work With
We have experience with a wide range of current and legacy platforms:
- Algolia
- Elasticsearch and OpenSearch
- Coveo
- Google Search Appliance (legacy)
- Adobe Search&Promote (legacy)
- Custom or homegrown solutions
We’re platform-neutral — we help you choose the best tool or improve what you already have.
Why Garrett Digital
- 15+ years leading enterprise search at the American Academy of Family Physicians across dozens of websites and apps
- Deep knowledge of ranking logic, index tuning, and relevance testing
- Experience across e-commerce, publishing, healthcare, and B2B
- Clear, practical communication and results-driven strategy
Let’s Improve Your Website or App Search
If you’re ready to make your website search a powerful tool for sales, support, or content discovery, we can help. Schedule a consultation to discuss your site and platform and how search improvements could benefit your users and business.
