Whether Garrett is teaching a room full of staff how to use a new technology feature or system, designing a web interaction or consulting on enterprise search and SEO, Garrett is an attentive listener and straightforward problem-solver. In addition to his technical skills, Garrett’s open and empathetic approach to people and problems are the same qualities that make him good at helping content (and the people who make it) get found. Garrett earnestly educates himself and is a committed investigator when there’s a vexing problem at hand. He does a great job of listening to what the true business needs are rather than assuming he has the answers.
Director of Web Services